NHTSA Complaint #11635304 — 2019 GENESIS G80 UNKNOWN OR OTHER

Complaint Details

ODI Number	11635304
Vehicle	2019 GENESIS G80
Component	UNKNOWN OR OTHER
Date of Incident	December 23, 2024
Date Filed	January 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

Power trunk latch failed. Unable to open trunk. Inside trunk manual safety release latch failed to open trunk. If a child got trapped inside trunk they would be unable to escape. Dealer advised the power trunk release latch failed. Advised thr repair part # 81230-B1010 Latch assembly trunk lid $637.90. Repair labor cost $540.00 The dealer stated they accessed the trunk by removing the rear seat of the vehicle. Which shows the the failed trunk latch and inability to exit via the manual safety release latch is a potential safety issue.

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