NHTSA Complaint #11311631 — 2008 FORD ESCAPE

WHILE DRIVING MY VEHICLE THE POWER STEERING SYSTEM REVERTED TO MANUAL STEERING MODE DUE TO AN ELECTRIC POWER STEERING SYSTEM FAULT RELATED TO THE TORQUE SENSOR. THE LOSS OF STEERING ASSIST WHILE DRIVING REQUIRED HIGHER STEERING EFFORT AT LOWER SPEEDS, WHICH MAY INCREASE THE RISK OF AN ACCIDENT. I TOOK IT INTO A FORD DEALER TO RUN SOME DIAGNOSTICS AND THEY CONFIRMED THAT IT NEEDS A NEW STEERING SHAFT TORQUE SENSOR. THERE WAS A RECALL FROM FORD (14S05) FOR THIS EXACT ISSUE THAT IMPACTED MORE THAN 1 MILLION VEHICLES IN NORTH AMERICA. I AM TOLD MY VEHICLE IS NOT PART OF THIS RECALL BUT IF IT IS THE SAME VEHICLE WITH THE SAME EXACT ISSUE, I DON'T UNDERSTAND HOW IT IS NOT COVERED BY THIS RECALL.