NHTSA Complaint #11311462 — 2014 RAM 1500

PURCHASED THIS 2014 DODGE RAM 1500 DOUBLE CAB FROM FREMONT TOYOTA IN 11/2019. OWN 2/24/2020 I TOOK THE VEHICLE IN TO HAVE A FLAT FIXED AT FIRESTORN TIRE STORE A SALES REPRESENTATIVE WENT OUT TO INSPECT THE TIRE AND SAID IT SHOWED SIGNS OF DRY ROTTEN. AND LOOK AT THE REST OF TIRES AND SAID THEY WILL NEED TO BE REPLACED. THEN I TOOK THE CAR BACK TO DEALERSHIP AND SPOKE WITH A SALES MANAGER, HE SAID HE WOULD PASS THE MESSAGE TO APPROPRIATE PERSON. THE RECEPTIONIST TOOK MY NUMBER A GAVE ME THE GENERAL MANAGER NUMBER, WHO I CALLED AND HE SAID UNFORTUNATELY A 30 DAY WARRANTY OWN USED VEHICLE AFTER I EXPLAINED WHAT WAS GOING, TELLING HIM, I NEVER HAD TO REPLACE TIRES OWN PREVIOUS CARD WITH IN 2 1/2 MONTHS. NO RESPONSE. HIS NAME IS [XXX], PHONE NUMBER [XXX]. I WAS ALSO TOLD BY A SHOP MANAGER THAT I SHOULD HAVE INSPECTED THE VEHICLE MY SELF. I TOLD HIM THATS NOT MY JOB. HE WAS VERY RUDE AND UNPROFESSIONAL. I DON'T HAVE 800.00 TO 900 DOLLARS. AND I AM A DISABLED VETERAN AND NEED TO GO TO HOSPITAL OWN A MONTHLY BASE TO HAVE MY BLOOD CHECKED BECAUSE I AM OWN WARFARIN A BLOOD THINNER MEDICATION. WITH TIRES THAT ARE DETERIORATING I CAN'T DO THAT. ARE THEY ALLOWED TO SALE A VEHICLE WITH 6 YEAR OLD TIRES OWN IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR