NHTSA Complaint #11311454 — 2008 MERCEDES BENZ C300
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11311454 |
| Vehicle | 2008 MERCEDES BENZ C300 |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
BANK IN 2017 THE SRS AIRBAG SAFETY LIGHT COMES ON AND NEEDS REPLACEMENT. THIS WAS A RECALL. I WAITED UNTIL LATE 2018 WHEN THE AIR BAGS CAME INTO THE MERCEDES DEALER IN ANNAPOLIS TO REPLACE FOR RECALL. AFTER THAT THE SRS AIRBAG SAFETY LIGHT STILL COMES ON. WE TAKE IT BACK TO MERCEDES FOR THEM TO CHECK AND CLEAR. THEY SAY IT WAS DONE. SAME LIGHT COMES BACK ON. WE TAKE IT BACK TO MERCEDES TODAY 2/25/2020 AND THEY SAY ITS A SAFETY FAULTY SEAT BELT SWITCH. THEY WANT TO CHARGE ME $1100 TO REPAIR. I TOLD THEM THEY SHOULD HAVE FIXED EVERYTHING PROPERLY AND I STILL BELIEVE THAT THEY JUST NEVER RESET OR CLEARED THE SRS AIRBAG ALERT LIGHT SO THAT WE WOULD HAVE TO PAY SOME BOGUS MADE UP REPAIR. I BELIEVE THAT WE ARE BEING TREATED UNFAIRLY AND THAT THIS DEALER IS BEING DISHONEST. THE SRS AIRBAG LIGHT WAS NOT RESET AND IT IS STILL ON. HELP?
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