NHTSA Complaint #11311454 — 2008 MERCEDES BENZ C300

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11311454
Vehicle 2008 MERCEDES BENZ C300
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

BANK IN 2017 THE SRS AIRBAG SAFETY LIGHT COMES ON AND NEEDS REPLACEMENT. THIS WAS A RECALL. I WAITED UNTIL LATE 2018 WHEN THE AIR BAGS CAME INTO THE MERCEDES DEALER IN ANNAPOLIS TO REPLACE FOR RECALL. AFTER THAT THE SRS AIRBAG SAFETY LIGHT STILL COMES ON. WE TAKE IT BACK TO MERCEDES FOR THEM TO CHECK AND CLEAR. THEY SAY IT WAS DONE. SAME LIGHT COMES BACK ON. WE TAKE IT BACK TO MERCEDES TODAY 2/25/2020 AND THEY SAY ITS A SAFETY FAULTY SEAT BELT SWITCH. THEY WANT TO CHARGE ME $1100 TO REPAIR. I TOLD THEM THEY SHOULD HAVE FIXED EVERYTHING PROPERLY AND I STILL BELIEVE THAT THEY JUST NEVER RESET OR CLEARED THE SRS AIRBAG ALERT LIGHT SO THAT WE WOULD HAVE TO PAY SOME BOGUS MADE UP REPAIR. I BELIEVE THAT WE ARE BEING TREATED UNFAIRLY AND THAT THIS DEALER IS BEING DISHONEST. THE SRS AIRBAG LIGHT WAS NOT RESET AND IT IS STILL ON. HELP?

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