NHTSA Complaint #11311378 — 2017 HONDA CR-V

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11311378
Vehicle	2017 HONDA CR-V
Component	ENGINE
Date of Incident	August 1, 2017
Date Filed	February 25, 2020
Mileage	2,645 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2017 HONDA CRV. THE CONTACT STATED FUEL PENETRATED THE ENGINE OIL. THE CONTACT INSPECTED THE VEHICLE OIL LEVEL AND FOUND THAT THE DIP STICK ALSO HAD FUEL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO RUSS DARROW HONDA LOCATED AT 10851 W METRO AUTO MALL, MILWAUKEE, WI 53224, (414)-586-5400, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THAT ENGINE OIL WAS CONSISTENT AND ALSO THAT THE ENGINE OPERATED AS INTENDED WITH THE DESIGN OF THE FUEL INJECTORS. THE MECHANIC ALSO DID NOT FIND EXCESS OIL WHILE THE VEHICLE WAS BEING INSPECTED. THE MANUFACTURER EXTENDED THE WARRANTY ON THE VEHICLE DUE TO POSSIBLE GAS/OIL DILUTION. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,645. THE VIN WAS INVALID.

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