NHTSA Complaint #11311318 — 2012 BMW 528XI

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11311318
Vehicle	2012 BMW 528XI
Component	ENGINE
Date of Incident	February 9, 2019
Date Filed	February 25, 2020
Mileage	20 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

WITH ONLY 76K MILES WHILE DRIVING ON HIGHWAY WITH NO WARNING DRIVETRAIN MALFUNCTION COMES ON CAR STOPS. BROUGHT TO BMW AND WAS TOLD OIL WAS DARK WITH PIECES OF SHRED METAL AND ENGINE NEEDS TO BE REPLACE FOR OVER $10,000. WAS SO CONFUSED DUE TO HAVING A OIL CHANGE LESS THEN 1 MONTH AGO. NOW CALL IS SITTING BECAUSE I CAN'T AFFORD TO REPLACE ENGINE AND STILL OWE MONEY ON CAR WHICH NO ONE WILL TAKE DUE TO IT NOT DRIVING.

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