NHTSA Complaint #11310982 — 2015 TOYOTA HIGHLANDER

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11310982
Vehicle	2015 TOYOTA HIGHLANDER
Component	POWER TRAIN
Date of Incident	February 11, 2019
Date Filed	February 23, 2020
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

WHEN TRYING TO MERGE WITH TRAFFIC AT AN ONRAMP, THE VEHICLE WILL FREQUENTLY REFUSE TO DOWNSHIFT TO MATCH TRAFFIC SPEED WHEN DOING 35-50MPH. THIS HAS RESULTED IN SEVERAL CLOSE CALLS UNDER THESE CIRCUMSTANCES AND I NEVER KNOW WHEN THIS WILL HAPPEN. THIS FORCES A MANUAL DOWNSHIFT THAT CANNOT ALWAYS BE IN TIME. THIS SAME PROBLEM HAS BEEN REPORTED ON NUMEROUS FORUMS AND SOME HAVE REPORTED HAVING TO "TRICK" THE TRANSMISSION INTO DOWNSHIFTING

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