NHTSA Complaint #11310975 — 2016 KIA SEDONA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11310975
Vehicle	2016 KIA SEDONA
Component	ELECTRICAL SYSTEM
Date of Incident	February 23, 2020
Date Filed	February 23, 2020
Mileage	200,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

2016 SEDONA DRIVER SIDE PUSH BUTTON SLIDING DOOR WILL NOT LATCH PROPERLY ON ITS OWN. IT MAKES AN AWFUL NOISE AND THE BACK OF THE DOOR DOESN'T LATCH; WHICH CAUSES THE DOOR TO NOT LOCK ALSO. THIS POSES A VARIETY OF SAFETY ISSUES. I HAVE ALSO HAD THE DOOR SENSORS RESET/PROGRAMMED FOR THE RECALL THAT WAS FOR THE DOOR NOT RETURNING IF OBSTRUCTED; HOWEVER I HAVE PERSONALLY GOTTEN CAUGHT IN THE DOOR AND IT'S STILL NOT RETRACTING AS IT SHOULD IN MY OPINION. IF A CHILD WAS IN FACT THE ONE WITH THEIR HANDS, LEGS, FEET ECT IN THE PATH OF THE DOOR THE DOOR IS NOT GOING TO STOP AND RETRACT LIKE IT IS SUPPOSED TO. THE DOOR HAS ACTED THIS WAY FOR A LONG TIME. SINCE ABOUT 40,000 MILES.

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