NHTSA Complaint #11310770 — 2014 CHRYSLER 300

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11310770
Vehicle 2014 CHRYSLER 300
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 72,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

I HAVE A 2014 CHRYSLER 300 BASE, WITH AWD. I HAVE 73,000 MILES ON THE CAR. I'VE ALWAYS HAD THE SERVICE KEPT UP. SO, I WAS HAVE A ROUGH NOISE AS I WOULD GO OVER 50 MPH AND IT WOULD BE LIKE A GROWLING NOISE. IT SOUNDED LIKE A FRONT WHEEL BEARING. I TOOK THE CAR INTO THE DEALER AND THEY SAID IT WAS THE FRONT RIGHT WHEEL BEARING. THE WARRANTY HAD ENDED AT 70,000 MILES FOR THE DRIVETRAIN AND SO I PUT IT ON MYSELF. I PUT A BRAND NEW HUB ON AND STILL HAD THE NOISE. I TOOK THE CAR INTO ANOTHER GARAGE AND THEY THOUGHT IT WAS THE REAR DRIVE LINE. THEY REPLACED IT AND STILL MAKING THE NOISE. SO, THEY THEN SAID IT WAS THE FRONT DRIVE LINE. I HAD THEM DO IT AND FINALLY. THIS WAS THE FIX. I LOOKED ONLINE AND WATCHED VIDEOS AND WAS NEVER ANYTHING SAYING A DRIVE LINE. I JUST FEEL THAT IT'S SO UNFORTUNATE THAT AT 3,000 MILES OVER AND I'M STUCK PAYING OVER A THOUSAND DOLLARS, TO REPLACE A PART OF THE DRIVETRAIN. WHAT I WORRY ABOUT, IS THAT BOTH AXLES WERE ACTUALLY NO GOOD. IT'S JUST THE ONE WAS MAKING THE NOISE. WHAT IF I KEPT DRIVING AND ONE LOCKED UP. THAT'S SCARY AND COULD BECOME LIFE THREATENING. I TRULY HOPE YOU CAN REVIEW MY MESSAGE AND FIND OUT WHY THIS HAPPENED AND IS A POSSIBLE RECALL. I WOULD HATE FOR THEM TO FREEZE UP ON SOMEONE AND ENDS UP INJURING OR WORSE, FATALLY INJURING SOMEONE OR EVEN AN ENTIRE FAMILY. THANK YOU!

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