NHTSA Complaint #11310711 — 2011 NISSAN SENTRA

ELECTRICAL SYSTEM: BATTERY: CABLES - NISSAN SENTRA 2011 - MY CAR WAS RUNNING WELL FOR ALL THESE YEARS, NO PROBLEMS AT ALL, BUT ONE DAY, DIDN'T WANT TO START, IT DIDN'T MAKE NO NOISE, NOTHING. MY HUSBAND CHECKED THE BATTERY RIGHT AWAY, IT WAS A LITTLE BIT LOOSE AND HE ADJUSTED IT. THE CAR WANTED TO START BUT NEVER DID COMPLETELY. THE TOW GUY SAID IT LOOKED LIKE THE KEY WAS DEPROGRAMMED SO WE WERE HOPING IT WAS JUST THAT. SO WE TOWED THE CAR TO NISSAN DEALERSHIP AND FOUND OUT IT WAS THE ENGINE CONTROL MODULE. IT COSTED MORE THAN $2,000 DOLLARS TO GET IF FIXED. SEARCHING ONLINE I FOUND OUT THAT NISSAN SENTRA'S 2010-2011 HAVE A RECALL ON THIS ISSUE. THE ARTICLE SAYS: (DUE TO A MACHINING IRREGULARITY, THE BOLT/WASHER SURFACE ON THE POSITIVE BATTERY TERMINAL CABLE END MAY ALLOW FOR A GAP TO OCCUR IN THE CONTACT AREA OF THE TERMINAL. THIS CAN RESULT IN A VOLTAGE DROP THAT MAY CAUSE DIFFICULTY STARTING THE VEHICLE AND COULD CAUSE DAMAGE TO THE ENGINE CONTROL MODULE) EXACTLY WHAT HAPPENED TO MY CAR! WE TALKED TO THE NISSAN MANAGER ABOUT IT, BUT HE DIDN'T HONOR THE RECALL, SINCE MY CAR DOESN'T HAVE THIS RECALL WHEN I APPLY THE VIN#. HE GAVE US A PHONE # TO CALL: 1800 NISSAN1, SO I HOPE THEY CAN REIMBURSE THE MONEY WE PAID FOR IT. PLEASE, IF YOU HAVE A PROBLEM LIKE THIS, REPORT IT, SO THEY CAN SEE THERE IS MORE VEHICLES AFFECTED THAT DON'T QUALIFY FOR THIS RECALL AND I DON'T THINK IT'S FAIR BECAUSE IT IS A MANUFACTURE ISSUE. THANK YOU!