NHTSA Complaint #11662586 — 2011 NISSAN SENTRA

To Whom It May Concern, I’m writing to express my deep frustration and disappointment with Nissan over the CVT failure in my 2011 Nissan Sentra. There are no active recalls listed for my vehicle, yet I’m experiencing the same transmission failure thousands of others have reported—jerking, hesitation, loss of power, and check engine codes P1778 and P0776. I purchased this car 3–4 months ago as a single mother trying to rebuild my life. I chose this vehicle specifically because I thought it would be a dependable, affordable option to get back on my feet. Instead, I’m now stuck with a car that’s barely driveable, a dangerous transmission, and no support. It feels like punishment for trying to do things the right way. I understand warranties expire, but Nissan is a million-dollar company, and the CVT transmission issues are a known and ongoing defect. You should not continue to profit while customers are left stranded and burdened with thousands in repairs due to faulty engineering. It’s not just inconvenient—it’s harmful. This kind of failure makes life significantly harder for people who are already struggling. I’ve contacted Consumer Affairs. I was disconnected mid-call and haven’t received help opening a case. I now need reliable transportation to care for my child and maintain the progress I’ve worked so hard for. I’m requesting that Nissan review this case and offer some form of goodwill assistance or reimbursement. I should not have to choose between feeding my family and fixing a transmission that should have never failed this early. Please take responsibility. Do better for the people who trusted your brand.