NHTSA Complaint #11310609 — 2011 DODGE JOURNEY
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11310609 |
| Vehicle | 2011 DODGE JOURNEY |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 125,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE CONSISTENTLY FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST OF THE ELECTRICAL SYSTEMS WAS PERFORMED WITH NO FAILURE DETECTED. THE INDEPENDENT MECHANIC WAS ABLE TO START THE VEHICLE. THE CONTACT STATED THAT AN ONLINE SEARCH RESULT SHOWED A POSSIBLE CAUSE BEING RELATED TO THE VEHICLE SECURITY SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 125,000.
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