NHTSA Complaint #11351886 — 2011 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11351886
Vehicle	2011 DODGE JOURNEY
Component	ELECTRICAL SYSTEM
Date of Incident	August 27, 2020
Date Filed	August 28, 2020
Mileage	184,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

BATTERY LIGHT CAME ON MANY TIMES OVER A COUPLE WEEKS. THEN IT WENT INTO BATTERY SAVER MODE. THE RADIO STOPPED WORKING, AIR CONDITIONING, LIGHTS AND THE DASH BOARD HAD EVERY CHECK LIGHT COME ON. IT THEN WOULD NOT SHIFT AND RPMS WENT TO 4 AND 5 BUT ONLY WOULD DO AROUND 20 MPH. BATTERY THRN DIED. AFTER CHARGING BATTERY THEN REPLACING IT WITH A NEW BATTERY AND THE ALTERNATER AND ALL WIRING CHECKED OUT JUST FINE. NO OTHER PROBLEMS COULD BE FOUND BUT STILL THE BATTERY SAVER MODE IS ON AND MY JOURNEY WONT HOLD A CHARGE. THIS ALL HAPPENED WHILE I WAS DRIVING WITH MY CHILDERN IN TOWN GOING AT A SPEED OF 20-30 MPH.

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