NHTSA Complaint #11310530 — 2019 FORD MUSTANG

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11310530
Vehicle	2019 FORD MUSTANG
Component	ELECTRICAL SYSTEM
Date of Incident	February 10, 2020
Date Filed	February 21, 2020
Mileage	5,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

PASSENGER POWER WINDOW ROLLS DOWN WITHOUT ANY BUTTONS BEING PUSHED (UNCOMMANDED). WHEN ROLLED UP BY EITHER PASSENGER OR DRIVER'S BUTTON WILL ROLL DOWN BY ITSELF AGAIN WITHING 30-60 SECONDS, SOMETIMES IMMEDIATELY. ONLY WAY TO KEEP WINDOW UP IS BY CONSTANTLY HOLDING EITHER BUTTON IN THE UP POSITION. DOES THIS AT ANY SPEED AND ROAD CONDITION EVERY TIME IT IS DRIVEN. TOOK TO SAVANNAH FORD DEALER (JC LEWIS FORD) THEY WILL REPLACE THE PASSENGER WINDOW ELECTRIC MOTOR. SHOULD NOT BE HAPPENING ON A CAR BOUGHT IN OCT. 19 WITH LESS THAN 6K MILES.

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