NHTSA Complaint #11310461 — 2014 CADILLAC CTS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11310461
Vehicle	2014 CADILLAC CTS
Component	UNKNOWN OR OTHER
Date of Incident	November 6, 2019
Date Filed	February 20, 2020
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I HAVE A 2014 CADILLAC CTS AND THE CUE WAS REPLACED ABOUT 4 YEARS AGO WHEN IT WAS UNDER WARRANTY. NOW THE CUE SCREEN HAS CRACKED ON THE LEFT SIDE AND GONE OUT AGAIN. I CANNOT PAIR MY PHONE TO THE CAR OR ADJUST THE TEMPERATURE FROM THE TOP OR FEET AREA. THIS IS RIDICULOUS. I ALSO SEE NOW THERE ARE NUMEROUS COMPLAINTS REGARDING THIS FAULTY SYSTEM. THIS NEEDS TO BE RECALLED AND PROPERLY FIXED.

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