NHTSA Complaint #11458900 — 2014 CADILLAC CTS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11458900
Vehicle 2014 CADILLAC CTS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

This is a continuing concerning issue that I've experienced resulting in a major safety hazard, that intel the RWD differential/drivetrain, which is a common safety concern with the 2014 CTS Sedans. There are no recalls from the persistent complaints and concern about this issue. The wearing down of the pinion seal, causing leaks, that have been repaired several times, which constantly reappears, after months to a year of being repaired at certified Cadillac dealerships. Now the GM/Cadillac dealerships are highly recommending a full differential replacement. Unfortunately, there are no differential parts nationwide to repair the issue. The GM manufactures have either discontinued the part or it's been express the parts are on back order from 3 to 6 months, or even up to a year to receive that particular part, yet there's still no recall on this issue. This safety concern needs to be address ASAP. This can prevent power to RWD, causing an accident at driving speeds, damaging the internal drive train as well. Other motorist, as well as passengers and vehicle operator would be at great risk, if this issue is not resolved. It's also costly and very expensive to repair. I have paid for a tremendous amount of money trying to get this reoccurring and repetitive issue resolved, without a reasonable resolution from GM or and Cadillac dealership to even offer a goodwill repair for this problem.

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