NHTSA Complaint #11310424 — 2017 BMW X5 POWER TRAIN

Complaint Details

ODI Number	11310424
Vehicle	2017 BMW X5
Component	POWER TRAIN
Date of Incident	February 18, 2020
Date Filed	February 20, 2020
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I HAVE A 2017 BMW X5 35D AND THE TRANSMISSION BROKE DOWN WITHOUT A WARNING WHILE I WAS IN MOTION ON THE CITY STREET . I LOST THE ENGINE POWER BUT I WAS ABLE TO AVOID AN ACCIDENT BY PULLING THE CAR ON THE SIDE . I CHECKED THE FAULT MESSAGE ON THE DISPLAY AND IT SHOWED "TRANSMISSION MALFUNCTION YOU CAN CONTINUE TO DRIVE AT MODERATE SPEED " . I WAS ABLE TO DRIVE THE CAR HOME AT 30 MILES PER HOUR MAXIMUM SPEED . WHILE AT HOME I CALLED A TOW TRUCK TO TAKE THE CAR TO THE BMW DEALERSHIP FOR EVALUATION AND REPAIR . I AM GLAD THAT I AM SAFE IT COULD HAVE BEEN A LOT WORSE IF IT WOULD BROKE DOWN ON THE INTERSTATE .

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