NHTSA Complaint #11310404 — 2012 HONDA CIVIC

I LEASED A HONDA CIVIC 2012-2015 , IN 2015 I BOUGHT THE CIVIC THAT I HAD LEASED FOR 3 YEARS. IN 2018 I STARTED TO NOTICE THE PAINT WAS LOOKING DULL IN CERTAIN SPOTS AND STARTING TO SHOW A WHITE RING LIKE I DUMPED SALT FOR MELTING ICE ALL OVER IT. I TOOK IT TO THE DEALER AND WAS TOLD I MISSED THE EXTENDED WARRANTY ON GETTING MY CIVIC PAINTED AND THAT I WAS NOTIFIED BY MAIL ABOUT THE PAINT ISSUE. I NEVER RECEIVED ANY NOTICE FROM ANYONE REGARDING THE PAINT COMING OFF OF MY CAR. I ASKED THE DEALER AND HONDA SEVERAL TIMES NOW TO TELL ME WHEN AND TO WHAT ADDRESS THE NOTICE WAS SENT AND TO EMAIL THE SUPPOSED NOTICE THAT WAS MAILED. NOBODY CAN ANSWER ME. SUPPOSEDLY IT'S THROUGH A 3RD PARTY WHICH THEY COULDN'T TELL ME THE NAME OF. I JUST PAID OFF MY 30,000 $ CAR THAT NOW IS WORTH MARBLES BECAUSE IT LOOKS LIKE GARBAGE. I CAN'T TRADE IT IN OR SELL IT BECAUSE IT LOOKS HORRIBLE AND NOBODY WANTS A CAR THAT'S MISSING PAINT EVERYWHERE. IT'S NOW 2020, I WENT ONLINE TO INVESTIGATE AND TURNS OUT HONDA HAS BEEN SELLING THIS DEFECTIVE PAINT/CLEARCOAT TO PEOPLE FOR DECADES, SAYS THEY NOTIFIED THEIR CUSTOMERS, EVEN THOUGH THEY DID NOT, AND TRIES TO MAKE A DEAL WITH YOU TO PAY MORE MONEY TO THEM ON A CAR THAT THEY SHOULD HAVE NEVER SOLD YOU TO BEGIN WITH. MY OFFER, FROM HONDA, WAS TO PAINT MY CAR, MINUS THE HOOD, FOR 600.00$ THEY NEED IT FOR 7-8 BUSINESS DAYS AND I HAVE TO GET AND PAY FOR MY OWN RENTAL. WHEN THEY GAVE ME THIS NONSENSE OFFER, THEY THEN TOLD ME I ONLY HAVE 30 DAYS TO SCHEDULE OR THEIR OFFER WAS OFF THE TABLE AND I PAY FULL PRICE MYSELF WITH NO ASSISTANCE FROM THEM. I WANT TO KNOW WHO , WHEN AND TO WHAT ADDRESS THIS SUPPOSED NOTICE ABOUT MY CAR LOOKING LIKE JUNK IN THE FUTURE WAS SENT. I WANT HONDA TO FIX THE ISSUE IN FULL BECAUSE IT'S THEIR FAULT. I ALSO WANT TO JOIN A CLASS ACTION SUIT WITH OTHERS GETTING SCREWED BY HONDA.