NHTSA Complaint #11310401 — 2018 FORD EXPLORER

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number 11310401
Vehicle 2018 FORD EXPLORER
Component ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident
Date Filed
Mileage 12,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

FOR WEEKS NOW THE CAR HAS BEEN DECIDING WHAT TO DO. THE AIR CONDITIONER RANDOMLY TURNS OFF OR WON'T TURN ON. THE WINDOW WON'T ROLL UP OR DOWN. LIGHTS IN THE DASHBOARD RANDOMLY GO ON AND OFF ALL THE TIME. SOMETIMES THERE IS JUST A LOUD NOISE BUT NO LIGHTS. THEN RECENTLY WHEN I WAS DRIVING ON THE HIGHWAY GOING 55 MPH WITH MY 3 CHILDREN THE CAR SHUT ITS SELF OFF. THE LIGHTS WENT CRAZY THEN SHUT OFF. THERE WAS NO GAS OR BRAKES AS I WAS GOING 55 MPH. ONCE THE CAR CAME TO A ROLLING STOP. IT DID NOT TURN BACK ON. ONCE TOWED TO THE DEALERSHIP, THEY CANNOT FIND ANYTHING WRONG.

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