NHTSA Complaint #11310387 — 2004 TOYOTA TUNDRA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11310387
Vehicle	2004 TOYOTA TUNDRA
Component	STRUCTURE:BODY
Date of Incident	February 10, 2020
Date Filed	February 20, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

FRAME IS SO RUSTED OUT THAT THE FRONT SUSPENSION HAS NOTHING TO SUPPORT IT. THE TRUCK CAN NO LONGER BE SAFELY DRIVEN. TOYOTA HAD ME TAKE THE TRUCK IN AND HAVE THE FRAME CHECKED FOR RUST IN 2015. AT THAT TIME THEY TOLD THE FRAME WAS GOOD. I CONTACTED THE LOCAL DEALER ON 2/17 THIS YEAR AND THEY COULD NOT HELP ME AND THAT I WOULD HAVE TO CONTACT CORPORATE. I CONTACTED THEM SAME DAY AND WAS TOLD SINCE THEY CHECKED IT ONCE THERE WAS NOTHING ELSE THEY COULD DO FOR ME. HARD TO BELIEVE THE FRAME COULD SO COMPLETELY DETERIORATE IN THAT FIVE YEAR PERIOD. I KNOW I'M NOT THE ONLY ONE HAVING THIS PROBLEM. I HOPE SOMETHING CAN BE DONE TO HELP ALL THESE PEOPLE OUT.

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