NHTSA Complaint #11310332 — 2018 NISSAN SENTRA

TL* THE CONTACT OWNED A 2018 NISSAN SENTRA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE CAUGHT FIRE. THE CONTACT STATED SHE MAY HAVE SEEN SMOKE FROM UNDER THE HOOD NEAR THE WINDSHIELD WIPER. THE CONTACT STATED SHE KEPT DRIVING UNTIL SHE SAW FLAMES AND ALL THE WARNING LIGHTS ILLUMINATING AS WELL AS THE DOOR LOCKS UNLOCKING AND LOCKING AUTOMATICALLY. THE CONTACT STATED HAD TO KICK THE DRIVER SIDE DOOR SEVERAL TIMES TO EXIT THE VEHICLE. THE AIR BAGS DEPLOYED. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED THAT SEVERAL DAYS LATER SHE SOUGHT MEDICAL ATTENTION FOR HER EAR AND DISCOVERED THAT A PART OF THE AIR BAGS WAS FOUND IN HER EAR AS SHE HAS LOST HEARING IN HER LEFT EAR. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE APPROXIMATE FAILURE MILEAGE 40,000.