NHTSA Complaint #11623265 — 2018 NISSAN SENTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11623265
Vehicle 2018 NISSAN SENTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The CVT (Continuously Variable Transmission) failed, preventing the vehicle from driving forward. Yes, the vehicle is available for inspection upon request. The transmission failure caused the vehicle to lose power while driving, which could have led to a serious accident if it had happened on a busy road. This failure compromised my control over the vehicle, especially at higher speeds and I was stuck on the road till an officer helped me push the car off the road. Naples nissan service center has confirmed that the CVT transmission requires replacement. Nissan Consumer Affairs has been contacted, and a mechanic has inspected the vehicle. However, Nissan has declined to provide any financial assistance or coverage for the repair. No warning lamps or messages appeared before the failure. The transmission gave out suddenly, accompanied by a loud noise while driving. The issue began immediately after this event.

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