NHTSA Complaint #11309832 — 2015 HONDA ACCORD

MY VEHICLE'S STARTER PERIODICALLY GRINDS AND WILL NOT ENGAGE THE RING GEAR TO START THE ENGINE. HONDA HAS ACKNOWLEDGED THAT IMPROPER INSTALLATION AT THE FACTORY CAUSED THE CLEARANCE BETWEEN THE STARTER MOTOR GEAR AND TORQUE CONVERTER RING GEAR TO BE IMPROPER. SEE TSB 16-002. THE STARTER WILL ENGAGE AFTER REPEATED (SOMETIMES 5+) ATTEMPTS. IF THE VEHICLE WERE TO EXPERIENCE A STALL WHILE DRIVING, THE INABILITY TO RESTART THE ENGINE COULD LEAD TO A CRASH. IN ADDITION, A STARTER THAT RANDOMLY AND UNEXPECTEDLY FAILS TO ENGAGE COULD CAUSE A DRIVER TO BE STRANDED IN POTENTIALLY DANGEROUS WEATHER CONDITIONS. HONDA HAS DECLINED TO EXTEND WARRANTY COVERAGE TO THIS PART THAT HAS FAILED DUE TO AN ADMITTED ERROR ON THEIR PART.