NHTSA Complaint #11309815 — 2015 CHEVROLET IMPALA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11309815
Vehicle	2015 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	June 1, 2019
Date Filed	February 18, 2020
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

I HAVE A CHEVY IMPALA 2015 WITH 1401K MILES. I AM EXPERIENCING GM BULLETIN N172097060 SIDE BLIND ZONE ALERT MODULE WATER INTRUSION ISSUE. I WAS TOLD BY BOTH THE DEALER (MACMULKIN CHEVROLET IN NASHUA) AND GM THAT MY ISSUE IS NOT COVERED DUE TO THE FACT THAT MY CAR HAS EXCEEDED THE 80K MILES. I TOLD THEM THAT I DID NOT RECEIVE THE NOTICE UNTIL MY CAR WELL EXCEEDED THE 80K MILEAGE. THE PROBLEM IS GETTING EXTREMELY WORSE. IT'S EFFECTING THE WHOLE ELECTRICAL SYSTEM OF THE CAR. THE CAR'S INSTRUMENT PANEL IS FLASHING ALL OF THE SENSOR ALERTS INTERMITTENTLY AND MY CAR WILL NOT START UNTIL I HAVE IT TOWED TO A MECHANIC AND THEY CLEAR THE FAULTS. THIS HAS HAPPENED TWICE.

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