NHTSA Complaint #11309651 — 2020 SUBARU FORESTER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11309651
Vehicle	2020 SUBARU FORESTER
Component	STRUCTURE:BODY
Date of Incident	February 3, 2020
Date Filed	February 17, 2020
Mileage	3,350 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WENT ON AN EXTENDED ROAD TRIP AND RECEIVED TWO CRACKS IN MY WINDSHIELD IN A SINGLE DAY. I HAVE OWNED SEVERAL CARS IN MY LIFE, AND NEVER HAVE HAD A CAR WITH SUCH A SENSITIVE WINDSHIELD. I WOULD NOT EXPECT THE WINDSHIELD TO CRACK SO EASILY. I KNOW THIS IS AN ISSUE FOR OTHER SIMILAR YEAR SUBARU MODELS, SO I'M THINKING IT WASN'T A COINCIDENCE. BOTH CRACKS WERE RECEIVED ON A FREEWAY, MOVING AT 70MPH. BOTH OBJECTS WERE VERY SMALL IN SIZE, AND SHOULD HAVE RESULTED IN ONLY MINIMAL DAMAGE.

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