NHTSA Complaint #11309564 — 2012 CHEVROLET EQUINOX

ON JANUARY 10, 2020, I WAS DRIVING ON HWY. 97 TO BEND, OR, IN HEAVY RAIN WHEN THE WIPERS SUDDEN STOPPED. THEY WERE IN THE FULL WIPE POSITION, AND THEY WOULD NOT MOVE ANY FURTHER. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD, BUT THE WIPERS WOULD NOT WORK AGAIN. I TURNED THEM ON AND OFF, AND MOVED THEM BACK TO THE REST POSITION, BUT THEY WOULD NOT MOVE. THE RAIN WAS TOO INTENSE TO DRIVE WITHOUT THEM, SO I HAD TO CALL A TOW TRUCK. THIS WAS A RATHER DANGEROUS SITUATION, AND IT WOULD HAVE BEEN MUCH MORE DANGEROUS HAD I STILL BEEN TRAVELING IN HEAVY SNOW THROUGH THE MT. HOOD PASSES. I WAS ABLE TO GET THE CAR TO THE CHEVY DEALER IN BEND THE FOLLOWING MORNING, AND THEY REPAIRED IT, STATING THAT THE MOTOR HAD FAILED. THEY REPLACED THE MOTOR, THOUGH IT WAS NOT COVERED BY WARRANTY OR RECALL. THEY DID NOT MENTION THAT THERE HAVE BEEN PROBLEMS WITH WIPERS IN THESE VEHICLES, SOMETHING I ONLY LEARNED ABOUT AFTER THIS EXPERIENCE. IT SEEMS LIKE CHEVROLET MAY BE PUTTING THE OWNERS OF ITS VEHICLES AT RISK. THIS IS VERY DISCONCERTING.