NHTSA Complaint #11309519 — 2014 BUICK VERANO

2/15/2020 AS I WAS LEAVING WORK AT 10:08A.M AS SOON AS I PULLED OUT OF PARKING LOT AND STARTED TO GO MY CAR SHUT DOWN. I WAS GOING PROBABLY 23 MPH: THE STEERING WHEEL LOCKED, PEDAL WENT TO THE FLOOR, EVERYTHING CUT OFF. THANK GOD I WAS ABLE TO PUT IT IN PARK. I WAS BLESSED TO NOT BE IN HEAVY TRAFFIC AND COULD COAST TO THE CURB AS I FOUGHT WITH THE STEERING WHEEL TO GET OUT OF THE STREET. I TRIED SEVERAL TIMES TO START IT AND IT WOULDN'T, I GOT NOTHING, THE CAR WAS COMPLETELY DEAD. THE KEYS WOULDN'T COME OUT BUT I FIGURED IT OUT. HUSBAND CAME, TOOK OUT BATTERY AND TOOK IT TO GET CHECKED OUT, IT WAS 100%. I CALLED A ROADSIDE SERVICE TO HAVE IT TOWED TO CHEVY, WHERE I BOUGHT IT IN 11/2015, BUT WHEN MY HUSBAND WAS RECONNECTING THE BATTERY THE CAR CAME TO LIFE. I CALLED AND CANCELLED THE TOWI, DROVE HER HOME NO PROBLEM; HOWEVER, SOMETHING IS DEFINITELY WRONG 😕THIS CARE IS GETTING TRADED SOON NO MORE BUICKS FOR ME🙋