NHTSA Complaint #11309252 — 2011 FORD FIESTA

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED, THE VEHICLE LUNGED FORWARD WITH THE BRAKE PEDAL DEPRESSED. THE CHECK ENGINE LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND CYCLE THE IGNITION OFF AND BACK ON. THE VEHICLE WAS RESTARTED AND SHUDDERED UNCONTROLLABLY. THE CONTACT DROVE THE VEHICLE TO LAKE SHORE FORD (244 MELTON RD, BURNS HARBOR, IN 46304) WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED. THE CLUTCH ASSEMBLY ALSO NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 96,396.