NHTSA Complaint #11309192 — 2009 LEXUS IS
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11309192 |
| Vehicle | 2009 LEXUS IS |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MS |
Consumer Description
I PURCHASED A VEHICLE FROM EMPIRE AUTO SALES NOW KNOWN AS CAR QUEENS. I APPLIED FOR TAGS FOR THIS CAR OVER A YEAR AGO. NOW MY REGISTRATION IS EXPIRED AND I'M NOW FINDING OUT THAT I BOUT A SALVAGE CAR THAT HAS BEEN TOTALED OUT THROUGH A INSURANCE COMPANY. WHICH IS FINE BUT THE DEALER FAILED TO HAVE THE CAR INSPECTED FOR SAFETY PURPOSES TO GET A REBUILT TITLE. I AM NOW TOLD THAT IT IS ILLEGAL TO DRIVE THIS CAR! THE DEALER REFUSES TO TALK TO ME ABOUT THIS SITUATION. I'M NOT SURE IF I'M IN THE RIGHT PLACE TO ASK FOR HELP BUT IF NOT CAN YOU PLEASE ADVISE ME ON WHO TO TALK TOO! I JUST WANT MY FAMILY TO BE SAFE ON THE HIGHWAYS. I CALLED JACKSON MS CAR TITLE AND REGISTRATION AND THEY AGREED THAT IT'S A PROBLEM WITH THE TITLE FOR THIS CAR! ALSO I WAS TOLD BY AN EMPLOYEE OF CAR QUEENS THAT THE OWNER IS SELLING CARS WITHOUT PROPERLY CLEARING THE TITLES OR HAVING THE SALVAGE VEHICLE PROPERLY INSPECTED. THIS INCIDENT STARTED JANUARY 2019 AND STILL TO THIS DAY!
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