NHTSA Complaint #11309121 — 2008 BUICK ENCLAVE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. ADDITIONALLY, THE VEHICLE ALSO STALLED ON OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HENDRICK BUICK GMC LOCATED AT CARY 115 TEAM HENDRICK WAY, CARY, NC 27511, (919) 234-7784 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IMPROPER DRAINAGE FROM THE ROOF ALLOWED WATER TO ENTER THE VEHICLE WHICH CAUSED ELECTRICAL SYSTEMS FAILURE. THE DRAINAGE WAS CLEARED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ALSO CONCERNED ABOUT THE MOLDED CARPET AND POSSIBLE RESPIRATORY ISSUES. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.