NHTSA Complaint #11309070 — 2017 NISSAN SENTRA

PURCHASED MY CAR IN AUG. OF 2017. JAN. 2018 WAS THE FIRST OF 7 TIMES I HAVE TAKEN MY CAR IN FOR THE CHECK ENGINE LIGHT. CASE IS AT NISSAN NORTH AMERICA IN ARBITRATION WHERE THEY WANT TO 'COMPENSATE' ME $1500 TO ESSENTIALLY SHUT MY MOUTH. THERE IS A SIGNIFICANT LAG IN THE ACCELERATION NOT ONLY FROM A STANDSTILL , BUT ALSO WHILE IN MOTION TRYING TO ACCELERATE TO HIGHER SPEEDS. THE CAR WILL NOT GO FASTER THAN 55 MPH UP A HILL. WHEN THE CAR IS ON SLIGHT INCLINES THE VEHICLE LOSES POWER IN ATTEMPTING TO CLIMB AND THE ENGINE TACHOMETER READINGS CLIMBS WELL ABOVE THE DESIGNED RPM SPECIFICATIONS. THIS HAPPENS ON LEVEL GROUND. WHEN ACCELERATED FROM 45 MPH TO 55 MPH THE TACHOMETER WOULD APPROACH 6000 RPMS PRIOR TO SWITCHING GEAR. IT DOESN'T OCCUR 100% OF THE TIME, THE VEHICLE CONSISTENTLY REACHES CLOSE TO 6000 RPMS PRIOR TO SHIFTING TO A HIGHER GEAR. AS I DRIVE I ALSO START TO NOTICE A BURNING SMELL. MY CAR IS CONSUMING EXCESSIVE FUEL COMPARED TO ANOTHER 'LOANER' 2019 NISSAN SENTRA SV WHICH HAS THE SAME EXACT SPECIFICS. MY CAR REQUIRES 3 TIMES THE FUEL TO DRIVE A SIMILAR DISTANCE. WHEN TELLING NISSAN CONSUMER AFFAIRS THIS I WAS TOLD 'THIS IS NORMAL BECAUSE MY CAR IS OLDER AND HAS MORE MILEAGE ON IT.' NORMAL WEAR AND TEAR OVER A 2 TO 3 YEAR PERIOD WOULD NOT ACCOUNT FOR SUCH A DISPARITY IN FUEL MILEAGE. NISSAN TECH SUPPORT HAS PHYSICALLY GONE TO THE DEALERSHIP TO TRY TO FIX MY VEHICLE AND I SINCE TAKEN IT IN ON FEBRUARY 10 FOR THE 7TH TIME. NISSAN CALLED BECAUSE MY ARBITRATION POC DIDN'T CALL THEM LIKE SHE WAS SUPPOSED TO 4 DAYS AGO SO NOW MY VEHICLE SITS AT THE DEALERSHIP BECAUSE THEY DON'T KNOW HOW TO FIX IT. . MY VEHICLE IS NOT SAFE TO DRIVE ON A PUBLIC ROADWAY OR TO TRANSPORT MY 8YO. I HAVE SUBMITTED MY CASE TO THE ATTORNEY GENERAL'S OFFICE AND BBB AUTO-LINE CLAIM. I JUST WANT TO BE IN A SAFE VEHICLE. I HAVE ALL THE SERVICE DOCS BUT FILE IS TOO BIG TO ATTACH.