NHTSA Complaint #11309033 — 2018 FORD EXPLORER SERVICE BRAKES

Complaint Details

ODI Number	11309033
Vehicle	2018 FORD EXPLORER
Component	SERVICE BRAKES
Date of Incident	September 30, 2019
Date Filed	February 13, 2020
Mileage	28 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2018 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE TRANSMISSION SHIFTED INTO GEAR IMPROPERLY. ON ONE OCCASION THE VEHICLE INDEPENDENTLY SHIFTED FROM PARK TO REVERSE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AIRPORT MARINA FORD LOCATED AT 5880 W CENTINELA AVE, LOS ANGELES, CA 90045 (310-574-2641) WHERE THE VEHICLE WAS REPAIRED. THE CONTACT ALSO HEARD AN ABNORMAL NOISE WITH THE BRAKE PEDAL DEPRESSED AND HAD THE VEHICLE INSPECTED. AIRPORT MARINA FORD ALSO INSPECTED THE BRAKES AND INFORMED THE CONTACT THAT NO DEFECTS WERE FOUND WITH THE BRAKES OR BRAKING SYSTEM. THE APPROXIMATE FAILURE MILEAGE WAS 28.

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