NHTSA Complaint #11308926 — 2014 JEEP GRAND CHEROKEE SERVICE BRAKES

Complaint Details

ODI Number	11308926
Vehicle	2014 JEEP GRAND CHEROKEE
Component	SERVICE BRAKES
Date of Incident	February 4, 2020
Date Filed	February 13, 2020
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT'S WIFE OWNS A 2014 JEEP GRAND CHEROKEE. THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOOR NO CONSEQUENCE. THE VEHICLE EVENTUALLY STOPPED THE CONTACT'S WIFE WAS TRAVELING APPROXIMATELY 25 MPH, WHEN ATTEMPTED TO STOP, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOOR. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

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