NHTSA Complaint #11537357 — 2014 JEEP GRAND CHEROKEE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11537357
Vehicle 2014 JEEP GRAND CHEROKEE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

While approaching a intersection, the vehicles engine stalled. The vehicle shifted itself into neutral. The loss of power in neutral resulted in a loss of power steering and power braking. The vehicle had diminished controls in traffic with 3 occupants. (2 adults, 1 infant.) Vehicle was stopped using emergency brake in turn lane. Local police were required to use push bar to move vehicle due to blocking traffic. No warning or lights on dash prior to failure. Vehicle pushed to dealership. Dealership diagnosed part failure consistent with open recall. No solution from manufacturer.

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