NHTSA Complaint #11308646 — 2013 TOYOTA PRIUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11308646
Vehicle 2013 TOYOTA PRIUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

WHILE DRIVING OUR 2013 PRIUS ON A 5 FIVE-LANE HIGHWAY 2-10-20, OUR PRIUS GOES INTO LIMP HOME MODE ALL THE SUDDEN AND SLOWS THE CAR DOWN SIGNIFICANTLY WHILE DRIVING AT HIGHWAY SPEED. THIS OCCURRED AT THE SAME TIME AS I WAS PASSING A CAR TO EXIT THE HIGHWAY, ALSO WITH ANOTHER CAR CLOSE AT THE REAR CLEARLY INTENDING TO GET AHEAD OF ME AFTER I HAD PASSED THE OTHER CAR. I UNEXPECTEDLY REALIZED THAT I HAD NO ACCELERATION AND THAT THE ALL THE DASH LIGHTS HAD COME ON. I WAS VERY FORTUNATELY TO BE ABLE TO MANEUVER ACROSS THE DRIVING LANES TO THE HIGHWAY EXIT WITHOUT BEING HIT AS MY SPEED GO DOWN. THE SITUATION WAS EXTREMELY HAZARDOUS. TOOK THE CAR TO THE TOYOTA DEALERSHIP THE NEXT DAY ON 2-11-20 AND THE TECH DISCOVERED THE CAR WENT INTO THE LIMP HOME MODE BECAUSE OF A CATASTROPHE INVERTER FAILURE. WE DID RECEIVE THE UPDATED SOFTWARE FROM THE RECALL IN 2014, YET THE INVERTER STILL FAILED. THE INVERTER WAS REPAIRED BY THE TOYOTA DEALERSHIP 100% UNDER WARRANTY.

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