NHTSA Complaint #11308626 — 2016 BMW C650 GT MAXI-SCOOTER

MY 2016 BMW C650GT SCOOTERS' MECHANICAL TIMING CHAIN TENSIONER FAILED, ALLOWING MY TIMING CHAIN TO JUMP, CAUSING MY VALVES TO SLAM INTO MY PISTONS WHICH BENT THE VALVE STEMS, CAUSING A REPAIR COST OF $3800.00 U.S. HAD THIS HAPPENED WHILE I WAS STILL ON THE FREEWAY (HAD JUST EXITED I-5 IN SEATTLE AND WAS STARTING TO RE-ACCELERATE TO 25 MPH ON 45TH AVE W. WHEN THE TIMING CHAIN SLIPPED CAUSING A VERY LOUD CLACKING NOISE, FOLLOWED BY A STALL AND THE INABILITY TO RESTART) THIS COULD HAVE EASILY CAUSED A DANGEROUS ACCIDENT AND SERIOUS HARM, IF NOT DEATH TO MYSELF, OR ANY RIDER IN THIS SITUATION. THIS IS A KNOWN ISSUE BY BMW, AND WAS A RECALL ON EARLIER MODELS (2013 & 2014) AND REMEDIED BY REPLACING THEM WITH A HYDRAULIC TIMING CHAIN TENSIONER, HOWEVER BMW CONTINUED TO MANUFACTURE LATER BIKES USING THE MECHANICAL TIMING CHAIN TENSIONER. A QUICK GOOGLE OR FACEBOOK SEARCH OF BMW C650GT OWNER/ GROUPS/FORUMS, TURNS UP MANY DISCUSSIONS FROM OWNERS ALL OVER THE WORLD COMPLAINING ABOUT THIS EXACT SAME ISSUE. IN SOME CASES, BMW HAS PAID 100% OF THE REPAIR, BUT IN MANY BMW WON'T PAY ANYTHING. IN MY CASE THEY ARE PAYING 50% HOWEVER THEY SHOULD BE PAYING 100% OF THE REPAIR BILL AS THIS KNOWN ISSUE. BMW IS NOT EXACTLY CONSISTENT IN THE WAY THAT THEY ARE HANDLING THESE REPAIR COSTS AND ITS TIME THEY DO WHAT IS RIGHT, OR BE FORCED TO DO WHAT IS RIGHT. IT'S DANGEROUS FOR ANY VEHICLE TO STALL IN THE MIDDLE OF THE FREEWAY BUT IT'S EXTRA DANGEROUS FOR A MOTORCYCLE RIDER IF THIS HAPPENS WHILE MOVING IN FAST TRAFFIC ON A HIGHWAY. THIS IS A DANGEROUS ISSUE FOR ANY BMW C650GT OWNER W/ A MECHANICAL TIMING CHAIN TENSIONER INSTALLED ON THEIR BIKE. I'VE READ FACEBOOK POSTS FROM OWNERS WITH 2017 C650GTS WHOSE BIKES WERE MANUFACTURED W/ THE MECHANICAL TIMING CHAIN TENSIONER! HOW CAN BMW DO THAT IF THEY'VE RECALLED THIS ISSUE ON EARLIER YEARS AND FIXED THE ISSUE WITH HYDRAULIC TENSIONERS? HELP!