NHTSA Complaint #11301155 — 2016 BMW C650 GT MAXI-SCOOTER

WHILE OPERATING THE VEHICLE ON THE FREEWAY FOR APPROX 20 MIN, AFTER EXITING THE FREEWAY AND COMING TO A STOP AT A STOPLIGHT AND THEN RE-ACCELLERATING TO 25MPH, THE TIMING CHAIN TENSIONER MOVED, MAKING A LOUD CLACKING SOUND ALLOWING THE TIMING CHAIN TO JUMP, RESULTING IN BENT VALVE STEMS ETC. SYMPTOMS WERE A LOUD CLACKING SOUND AT STARTUP - THIS NOISE WOULD GO AWAY AND RETURN INTERMITTENTLY. I ASKED NOBLE RUSH BMW LAKE CITY WA (NOW OUT OF BUSINESS) ABOUT THIS SOUND WHEN MY BIKE WAS IN FOR THE 6,000 MILE SERVICE/BMW BRAKE RECALL SERVICE THIS PAST SUMMER, AND WAS TOLD IT WAS NORMAL AFTER THEY TOOK MY BIKE FOR A TEST RIDE, ESPECIALLY AT STARTUP, AND THERE WAS NO ISSUE. WOW WERE THEY EVER WRONG! MY BIKE IS CURRENTLY IN THE SHOP AND I AM LOOKING AT AT LEAST A $3600.00 REPAIR BILL. A QUICK GOODLE ABOUT THIS SOUND AND TIMING CHAIN TENSIONER ISSUE, YIELDS QUITE A FEW STORIES FROM UNHAPPY BMW C650GT OWNERS ALL ACROSS THE US AND CANADA. PREVIOUS BMW C650GT MODEL YEARS WERE RECALLED DUE TO THIS SAME ISSUE, HOWEVER I CANNOT FIND A RECALL FOR THIS ISSUE FOR MY BIKES YEAR, BUT I CAN HOWEVER FIND MANY 2016 OWNERS WITH THE SAME PROBLEM.