NHTSA Complaint #11308611 — 2011 CADILLAC SRX

TL* THE CONTACT OWNS A 2011 CADILLAC SRV. THE CONTACT STATED THAT THERE WAS EXCESSIVE MOISTURE AND CONDENSATION INSIDE OF THE HEADLAMP ASSEMBLY. THE CONTACT STATED THAT THE ADAPTIVE FORWARD LIGHTING WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE PROJECTED LUMINESCENCE FROM THE HEADLAMP WAS DRASTICALLY REDUCED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT BECAME AWARE OF A WARRANTY EXTENSION PROVIDED BY THE MANUFACTURER IN REGARD TO THE FAILURE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE NO LONGER QUALIFIED FOR THE EXTENDED WARRANTY REPAIR SINCE THE WARRANTY PERIOD WAS EXCEEDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.