NHTSA Complaint #11308549 — 2018 VOLKSWAGEN PASSAT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11308549
Vehicle	2018 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM
Date of Incident	January 28, 2020
Date Filed	February 11, 2020
Mileage	11,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT LEASED A 2018 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE HORN WAS INOPERABLE WITH THE IGNITION IN THE OFF POSITION. THE CONTACT STATED THAT WHILE ANOTHER VEHICLE WAS ATTEMPTING TO PARK AND GETTING EXTREMELY CLOSE TO THE VEHICLE, THE HORN PAD WAS DEPRESSED AND FAILED TO NOTIFY THE OTHER DRIVER OF THE CLOSE PROXIMITY TO THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE FAILURE MILEAGE WAS 11,500.

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