NHTSA Complaint #11308448 — 2009 DODGE JOURNEY

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11308448
Vehicle	2009 DODGE JOURNEY
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	February 4, 2020
Date Filed	February 11, 2020
Mileage	153,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY THE VEHICLE DID NOT START WHEN CRANKED THE VEHICLE WAS NOT DIAGNOSED BY A DEALER THE CONSEQUENCE WAS UNABLE TO START THE VEHICLE SPORADICALLY THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE KEY WAS INSERTED IN THE IGNITION, THE CONTACT HAD REPLACED THE KEY FOB AND THE STARTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

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