NHTSA Complaint #11308445 — 2016 RAM 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11308445
Vehicle 2016 RAM 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD LURCH FORWARD BEFORE STOPPING. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE BRAKING FAILURE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL TO TO STOP THE VEHICLE WOULD LURCH FORWARD BEFORE COMING TO A COMPLETE STOP. DURING THE FAILURE THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JACK PHELAN CHRYSLER/JEEP(5859 S. LAGRANGE RD., COUNTRYSIDE, IL) WHO DIAGNOSED THAT THEN TRANSMISSION VALVE BODY WAS FAULTY. THE TRANSMISSION VALVE BODY WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE DEALER LATER REPLACED THE ENTIRE TRANSMISSION AND THE FAILURE WAS REMEDIED BUT THE FAILURE LATER REOCCURRED APPROXIMATELY 4,000 MILES LATER. THE VALVE BODY WAS REPLACED FOR THE 2ND TIME AND THE TRANSMISSION WAS REPROGRAMMED BUT THE FAILURES CONTINUED OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

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