NHTSA Complaint #11308135 — 2016 SUBARU CROSSTREK

THIS IS THE SECOND INCIDENT. THE FIRST, I DID NOT REPORT, BUT WAS IDENTICAL IN OCCURRENCE. WHILE DRIVING IN THE HIGH SPEED LANE OF A MAJOR INTERSTATE HIGHWAY @ APPROX. 70MPH, THE CAR SUDDENLY LOST ACCELERATION AND POWER, AS IF TO BE IN NEUTRAL. THE GEAR SHIFT WAS NOT JARRED, MY FOOT WAS NOT ON THE BRAKE, THIS WAS NOT OPERATOR ERROR. THE CAR SLOWLY LOST SPEED AS PRESSING ACCELERATOR ONLY REVVED THE ENGINE WITH NO RESULTS. I IMMEDIATELY PRESSED THE HAZARDS AND MY INDICATOR TO MOVE TO THE RIGHT SHOULDER OF THE HIGHWAY. THANKFULLY ARRIVING THERE SAFELY ALTHOUGH OTHER VEHICLES ON THE HIGHWAY WERE REQUIRED TO REACT. UPON GETTING TO THE SHOULDER, I SHUT OFF THE CAR, AND TURNED IT BACK ON. ACCELERATOR WORKS AS IT SHOULD AND I WAS LUCKILY LEAVING THE HIGHWAY AT THE NEXT EXIT. THE FIRST INCIDENT WAS APPROXIMATELY 4 MONTHS AGO. I REPORTED IT TO MY DEALER WHO WAS REPAIRING A BRAKE LIGHT RECALL, THE SERVICE MANAGER LAUGHED IT OFF AS OPERATOR ERROR. I ASSURE YOU IT WAS NOT. IN HINDSIGHT, THIS COULD BE A FAR MORE TRAGIC SCENARIO HAVING YOUR CAR LOSING POWER WITHOUT NOTICE ON A HIGHWAY. ALL POWER STEERING AND INDICATORS ON THE DASH WERE UNAFFECTED, ONLY THE ABILITY TO ACCELERATE.