NHTSA Complaint #11308095 — 2018 HONDA PILOT POWER TRAIN

Complaint Details

ODI Number	11308095
Vehicle	2018 HONDA PILOT
Component	POWER TRAIN
Date of Incident	February 1, 2020
Date Filed	February 9, 2020
Mileage	24,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

FIRST WHEN I BOUGHT THE VEHICLE NEW AFTER ONE MONTH A MESSAGE POPPED UP SAYING 'TRANSMISSION PROBLEM' ON THE DASHBOARD AND THE CAR ONLY HAD 2,000 MILES ON IT. I TOOK THE CAR TO HONDA DEALER. THEY DIDN'T DO ANYTHING AND SAID DON'T KNOW WHAT HAPPED AND THEY WERE ABLE TO REMOVE THE MESSAGE WITHOUT DOING ANY REPAIR. NOW THE 2018 HONDA PILOT HAS 24,000 MILES ON IT , THE VEHICLE JERKS AND I FELT THE TRANSMISSION FLARED AND HARD SHIFT IN GEAR 2ND TO 3RD. IT DOES NOT FEEL SAFE TO DRIVE THE CAR. IT KEEPS ON JERKING WHEN YOU ARE DRIVING AT 30 MILES OF HOUR.

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