NHTSA Complaint #11308088 — 2009 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11308088
Vehicle	2009 HONDA ODYSSEY
Component	STRUCTURE:BODY
Date of Incident	January 25, 2020
Date Filed	February 9, 2020
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

THE LIFTGATE DOES NOT ALWAYS STAY IN THE UP POSITION. IT LIFTS TO THE TOP AND THEN DROPS QUICKLY WITH NO RESISTANCE. IT SEEMS WORSE WHEN THE OUTSIDE TEMPERATURE IS COLDER (BELOW 40-50 DEGREES F. THERE WAS A RECALL ON THE GAS STRUTS IN ABOUT 2012. I CALLED VIC BAILEY HONDA IN SPARTANBURG, SC. SOMEONE IN THE SERVICE DEPARTMENT SAID THEIR RECORDS SHOWED THAT THE RECALL HAD BEEN COMPLETED ON THE VEHICLE.

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