NHTSA Complaint #11308003 — 2012 KIA SPORTAGE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11308003
Vehicle 2012 KIA SPORTAGE
Component ENGINE
Date of Incident
Date Filed
Mileage 90,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

HI I CAME HOME ON LUNCH ONE AFTERNOON THE CAR DROVE PERFECTLY FINE NO ISSUES WHAT'S SO EVER. ABOUT AN HOUR PASSED AND IT WAS TIME TO GO BACK TO WORK SO I PUT THE KEY IN THE IGNITION AND THEY CAR NEVER STARTED AGAIN. IT SOUNDED TO ME LIKE IT WASN'T GETTING ANY FUEL SO I THOUGHT I'LL CHANGE THE FUEL PUMP..THAT'S WHEN I LEARNED THAT THERE WAS A FUEL PUMP FROM A POLARIS ARTTICAT SNOWMOBILE THAT WAS USED BY THE MANUFACTURER WHICH OK I THOUGHT WAS FUNNY AT THE TIME BUT FINDING A REPLACEMENT PART WAS A NIGHTMARE..I FINALLY FOUND A REPLACEMENT PART WHICH I JUST HAD TO GET A WHOLE NEW FUEL PUMP AND ASSEMBLY BUT WHEN IT DIDN'T START AFTER THAT I DIDN'T KNOW WHAT TO DO. I TOOK IT TO VIP AND HAD THEM TAKE A LOOK THEY CALLED ME BACK THE NEXT DAY AND SAID THEY HAD NO CLUE WHAT WAS WRONG WITH IT AND THAT I NEEDED TO COME GRAB IT AND BRING IT TO THE DEALER WHERE I BOUGHT IT FROM. THAT'S WHEN I LEARNED THE ENGINE SOMEHOW STOPPED GETTING COMPRESSION AND THAT BLEW UP MERCHANTS SAID I NEEDED A NEW ENGINE THAT'S $7,000 AND WHEN I WENT TO FIND ONE THAT'S WHEN I FOUND OUT IT'S DISCONTINUED GEE WONDER WHY SO THEN I GO TO KIA AND TELL THEM NOW I FOUND OUT THERE'S ALL THESE RECALLS OUT ON KIA SPORTAGES BUT MY VIN# DOESN'T MATCH NOW HOW DOES THAT WORK SO NOW I'M OUT A CAR AND $7,000 AND STILL PAYING ON A CAR I DON'T HAVE ANY MORE. SO HOW AM I TO FIX A DISCONTINUED MOTOR AND A POLARIS ARTIC CAT SNOWMOBILE FUEL PUMP. BY THE WAY I'VE HAD THE CAR LESS THAN 2 YEARS AND ONLY PUT 30,000 MILES ON IT RIDICULOUS.

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