NHTSA Complaint #11307861 — 2010 AUDI A3

THIS 2010 AUDI A3 TDI EQUIPPED WITH AN S TRONIC DIRECT-SHIFT GEARBOX WILL RANDOMLY SHIFT INTO NEUTRAL OR LIMP MODE AND IT IS NOT POSSIBLE TO PROCEED WITH NORMAL VEHICLE OPERATION AFTER THIS OCCURS WITHOUT FIRST PLACING THE VEHICLE IN PARK, TURNING OFF THE IGNITION AND THEN RESTARTING THE VEHICLE. THESE SYMPTOMS ARE INDICATIVE OF A KNOWN DEFECT FOR THIS MODELS POWER TRAIN AND THERE ARE NUMEROUS TESTIMONIES ON THE WEB FROM AUDI AND VW OWNERS WHOSE 2009/2010 VEHICLES ARE EXHIBITING THE SAME SYMPTOMS, YET WHO ARE BEING TOLD THAT THE AUDI RECALL #'S 37E3/S7 & 37E5/J7 (NHTSA CAMPAIGN #09V333000) DO NOT APPLY TO THEIR VEHICLES DUE TO THEIR HAVING BEEN BUILT OUTSIDE THE BUILD DATE PARAMETERS OF THE RECALL. IT IS OBVIOUS FROM THE NUMEROUS COMPLAINTS FROM AUDI AND VW OWNERS THAT THE DEFECTIVE TRANSMISSION TEMPERATURE SENSOR HARNESSES WERE INSTALLED IN VEHICLES OUTSIDE OF THE RECALL PARAMETERS AND AUDI AND VW ARE NOT WILLING TO AUTHORIZE DEALERS TO REPROGRAM THE TRANSMISSION CONTROL MODULE OF THESE VEHICLES WITH UPDATED SOFTWARE TO CORRECT THE PROBLEM. I EVEN INQUIRED AS TO WHAT MY COST WOULD BE TO HAVE THIS UPDATED SOFTWARE INSTALLED (EVEN THOUGH IT IS PROVIDED FREE FOR AUDI AND VW VEHICLES WITHIN THE BUILD DATE PARAMETERS) BECAUSE IT IS A SAFETY ISSUE AND WAS TOLD THAT THE REPROGRAMMING DOES NOT APPLY TO MY VEHICLE, THOUGH IT EXHIBITS EXACTLY THE SYMPTOMS DESCRIBED IN THE RECALL.