NHTSA Complaint #10637672 — 2010 AUDI A3

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10637672
Vehicle	2010 AUDI A3
Component	POWER TRAIN
Date of Incident	August 10, 2014
Date Filed	September 19, 2014
Mileage	33,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

AUTOMOBILE WAS TRAVELING ON BQE IN NEW YORK CITY AT ABOUT 50 MPH WHEN THE AUTOMATIC TRANSMISSION SHIFTED INTO NEUTRAL AND REFUSED TO SHIFT INTO GEAR. ALL FORWARD POWER WAS LOST. THE DRIVER ROLLED THE CAR ONTO THE RIGHT LANE AS THERE WAS NOT A SHOULDER. THE DRIVER STOPPED THE CAR AND TURNED IT OFF. THEN TURNED THE CAR ON AND WAS ABLE TO GAIN POWER AND DRIVE. THE AUDI REPAIR SERVICE CENTER INDICATED A FAULTY MECHATRONIC OR DSG UNIT, WHICH MATCHES THE RECALL 09V-333. AUDI INSISTS THIS PARTICULAR VEHICLE WAS NOT PART OF THE RECALL LISTED ABOVE. *TR

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