NHTSA Complaint #11307712 — 2010 CADILLAC SRX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11307712
Vehicle 2010 CADILLAC SRX
Component ENGINE
Date of Incident
Date Filed
Mileage 88,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

TL* THE CONTACT CALLED ON BEHALF OF A FRIEND WHO OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS ALSO EXPERIENCED WHILE ATTEMPTING TO MOVE FROM A STOP. THE VEHICLE WAS TAKEN TO PETRO CADILLAC 4012 14TH ST, PASCAGOULA, MS 39567 WHERE THE SPARK PLUGS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

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