NHTSA Complaint #11307621 — 2005 TOYOTA COROLLA

ON FEBRUARY 4, 2020, I TOOK MY TOYOTA COROLLA TO JIM NORTON TOYOTA OF OKC, 8401 NW EXPRESSWAY,OKLAHOMA CITY, OK 73162, (405) 721-1911, FOR A SAFETY RECALL. THEY DID WORK ON MY CAR. THEY SAID THAT THEY DID REPLACE THE AIR BAG, BUT IT WOULD NOT WORK IF I WAS IN AN ACCIDENT. THE AIR BAG LIGHT IS ON, INDICATING THAT THE WIRE RELATED TO IT NEEDED TO BE REPLACED. THEY SAID THE COST OF DOING THE WIRE REPLACEMENT IS NOT COVERED BY THE RECALL. IT WOULD COST ABOUT $700.00 TO HAVE THE WIRE REPLACED. IT SEEMS THAT THE WIRE REPLACEMENT SHOULD HAVE BEEN DONE WITH THE ORIGINAL BAG REPLACEMENT SINCE IT WON'T WORK WITHOUT IT. AM I REQUIRED TO PAY THE $700.00 TO GET THE AIRBAG IN PROPER WORKING ORDER? THE RECALL NOTICE SAYS THAT THE REMEDY FOR THE SAFETY RECALL WILL BE PERFORMED FREE OF CHARGE TO ME.