NHTSA Complaint #11307561 — 2013 VOLKSWAGEN EOS

THE SUNROOF STARTED FALLING APART WHEN MY CAR WAS A PROXIMITY 45000 MILES, AND I REPORTED, AND CALL TO VW CUSTOMERS SERVICE ROR SEVERAL TIMES FIX THE PROBLEM, AND THEY DENY TO DO THIS. FINALLY. I HAD TO DO ONOT MY OWN, BUT WHAT I LEARNED TROUGH ONE OF MY FRIENDS, IS THAT EXIST A RECALL FOR THAT. I WILL APPRECIATE IF YOU CONFIRM THIS FOR ME - THE SECOND ISSUE IS THE REAR CAMERA DIDN'T WORK PROPERLY WHEN MY CAR WAS 40000 MILES. I REPORTED THIS CASE SEVERAL TIMES, AND I DID THE SAME PROCESS CALLING CUSTOMERS SERVICES, AND THEY TOLD ME THAT THE POSSIBLE DAMAGE IS A CONSEQUENCE OF , MANUFACTURE, AND THEY FIXED 3 TIMES SAME PROBLEM. I PAI'D FROM MY PACKAGE, AND WHAT I LEARNED IS THAT EXIST A RECALLS FOR THIS. I WOULD LIKE TO BE CONFIRMED, BECAUSE THEY NEED TO REIMBURSE MY MONEY.